Shipping policy

Shipping Policy

Processing Time:
Orders are typically processed and shipped within 1-3 business days. Orders are processed Monday through Friday, excluding holidays. You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

• Standard Shipping: 5-8 business days

• Expedited Shipping: 2-3 business days

Please note that delivery times are estimates and can vary based on location and shipping carrier. We are not responsible for delays caused by the carrier, customs, or events beyond our control.

Shipping Restrictions:
Currently, we only ship within the United States. We do not offer international shipping at this time.
We are not responsible for shipping delays caused by factors outside of our control, including extreme weather, customs processing, or shipping carrier issues.

Order Confirmation and Tracking:
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your shipment on the carrier’s website.

Lost or Damaged Shipments:
If your order is lost or damaged during shipping, please contact us at help@koobarra.com. We will assist you in filing a claim with the shipping carrier or resolving the issue.

Shipping Costs:
Shipping costs are calculated at checkout and depend on the shipping method and delivery location you choose. Any applicable taxes and customs fees will be added during checkout.